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We care what you think! Your input helps make us a better shop.

We take customer feedback to heart. If we haven’t lived up to your expectations, we need to know. Our goal is to provide you the best experience in our stores and the best ride on the road or trail. If we haven’t succeeded at that, we respectfully ask that you give us the opportunity to set things right. Many of the programs outlined throughout our website, as well as many policies that we use internally every day, have come from our desire to address customers’ concerns.

If we have provided you a superior experience, we’d like to know that too. Our staff takes their jobs pretty seriously, and positive comments can really make our day!

If you’d like to let us know how you feel, please email us at Flagstaff@absolutebikes.net. These emails are received by our General Manager.

If you’d like to contact the owner, please email Ken Lane at Ken@absolutebikes.net. Ken doesn’t necessarily check his email as frequently, but he will get back to you.

If you have Sedona-specific concerns, please contact us at Sedona@absolutebikes.net.

You are always welcome to call us as well:

Absolute Bikes, Flagstaff: (928) 779-5969
Absolute Bikes, Sedona: (928) 284-1242

For more info, please visit our contact page.

Thanks for your business and we look forward to hearing from you!

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